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VIDEO - answers to most common questions.
What do the electricity usage levels in the app tell me?
What is the maximum number of devices I can add to one account?
How can I save on my heating energy bill?
How can I save money with Themo Smart Thermostat?
Which heating systems does the Smart Thermostat support?
May I connect Themo to heating cables of any manufacturer?
Do I need to have Wifi to use Themo for heating systems?
Is Themo the right solution for an underfloor heating system that responds slowly?
The cable leading to my Smart Thermostat is surface mounted. How can I achieve a clean installation?
How can I find out which heating system models I have at home?
How can I order a professional installation?
Do I have to check with my landlord before installing Themo?
Can I use the existing temperature sensor of my old thermostat.
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Configure and Setup
When in setup process, the “Connect to Themo wifi” page is not connecting to Themo. I cannot click on “Next”.
I cannot find Themo wifi when in setup mode.
What is SSID?
Which temperature sensor do I choose?
How can i redo the setup process?
The LED ring on Themo is blinking RED, what does it mean?
The LED ring has turned to WHITE, what does it mean?
How can I restart the Smart Thermostat?
I have Themo installed and the app shows offline. What does it mean and what can be done?
What is going wrong when the heating is switched off in the app, but my floor is still getting warm?
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How often are the temperature/power measurements updated?
Algorithms, Optimization and Predictive Control
Does the system send data to a server while in use?
Is my data at Themo secure?
Help Desk Software