Troubleshooting

The temperature measurement of Themo is not quite right, what does it mean and how to change this?
Themo is shipped with 10k Ohm temperature sensor and whenever possible this sensor should be used. The correct sensor is selected during Configure and Setup...
Thu, 28 Jun, 2018 at 6:44 PM
Themo LED circle is red and the lights are moving in circle.
Themo is in configuration mode. If Themo is configured, it will exit configuration mode in 5 minutes. You can also hold down the button for 10 seconds to e...
Thu, 28 Jun, 2018 at 6:44 PM
Themo LED circle is pink and the lights are moving in circle.
Themo is restarting. If this will continue more that 2 minutes, restart Themo from circuit breaker (see how) If that does not help, contact support.
Thu, 28 Jun, 2018 at 6:46 PM
Themo button does not work.
Hold down the Themo button for 10 seconds to see if button lock was enabled. Restart Themo (see here) If the problem continues, contact support.
Thu, 28 Jun, 2018 at 6:48 PM
Why is Themo heating during expensive time?
There can be many reasons: Themo is in Manual mode, not SLS mode Themo machine learning period is approximately 1 week and during that time it can overhe...
Thu, 28 Jun, 2018 at 6:48 PM
Why is my Themo not heating the floor when the electricity price is cheap.
See more information in Technology Section.
Thu, 28 Jun, 2018 at 6:54 PM