The cable leading to my Smart Thermostat is surface mounted. How can I achieve a clean installation?
Themo is designed to be used as in-wall placed thermostat. In order to achieve a clean installation for exterior mounting an underlying box is required.
Thu, 28 Jun, 2018 at 6:20 PM
How can I find out which heating system models I have at home?
Themo is designed to be used with direct electric underfloor heating (maximum switching current of 12A). At the moment it is not possible to be used with hy...
Thu, 28 Jun, 2018 at 6:20 PM
How can I order a professional installation?
Please contact us, one of our partners or any company that is licenced to make professional installations of electric appliances.
Thu, 28 Jun, 2018 at 6:21 PM
Do I have to check with my landlord before installing Themo?
This depends on your individual contractual arrangement. Whilst you most likely do not require a permission to operate Themo, under a typical rent contr...
Thu, 28 Jun, 2018 at 6:21 PM
Can I use the existing temperature sensor of my old thermostat.
Yes, Themo is compatible with most existing NTC (negative temperature coefficient) temperature sensors. Natively Themo supports the following NTC sensors: ...
Sat, 8 Dec, 2018 at 1:05 PM
There is only one neutral wire connected to my old thermostat.
If your old heating system was operational this way, then you can also connect only one neutral wire to Themo. Use the “N” slot for connecting. In this cas...
Thu, 28 Jun, 2018 at 6:24 PM